Question 1

How do I purchase tickets?

Accepted Answer

Tickets can be purchased securely through our website. Simply choose the quantity and complete the online checkout process. Your confirmation and e-ticket will be sent to your email.

Question 2

Will I receive a physical ticket?

Accepted Answer

No. All tickets are issued electronically and sent to the email address provided at the time of purchase. You can present your e-ticket on your mobile device or bring a printed copy on the day of the event.

Question 3

Can I select my seat when booking?

Accepted Answer

No, seat selection is not available. Your seats will be allocated prior to the event accordingly. If you're attending with family or friends, please purchase your tickets in the same booking so we can seat your group together whenever possible.

Question 4

Can I buy tickets at the door?

Accepted Answer

Tickets may be available at the venue if the event has not sold out. To avoid disappointment, we recommend booking online in advance.

Question 5

What time should I arrive?

Accepted Answer

Doors open approximately 60 minutes before the performance. We recommend arriving at least 30 minutes before showtime to allow time for ticket scanning and seating.

Question 6

Are tickets refundable?

Accepted Answer

Tickets are generally non-refundable unless the event is cancelled or rescheduled. Please refer to our Refund Policy for full details.

Question 7

Can I transfer my ticket to someone else?

Accepted Answer

Yes. Tickets may be transferred to another person. Please contact us before the event with your booking details, and we'll be happy to assist you.

Question 8

What happens if I arrive late?

Accepted Answer

If you arrive after the performance has started, you are still welcome to attend. A member of our team will be available at the entrance to assist you to your seat with minimal disruption to the performance.

Question 9

Is there an age restriction?

Accepted Answer

Yes. This is an adults-only event. All guests must be 16 years of age or older to attend.

Question 10

Is the venue wheelchair accessible?

Accepted Answer

Yes. Accessible seating and facilities are available. If you have specific accessibility requirements, please contact us before purchasing your tickets so we can assist you.

Question 11

Is parking available?

Accepted Answer

Absolutely! We offer free on-site parking, with additional free parking available nearby if the main car park is full. We recommend arriving early to secure a convenient parking space.

Question 12

Can I take photographs or videos during the concert?

Accepted Answer

Photography for personal use is generally permitted unless otherwise announced. Professional cameras, video recording, and live streaming is allowed.

Question 13

Will food and drinks be available?

Accepted Answer

Absolutely. Included with your ticket is our Signature Afternoon Tea, carefully prepared to complement your concert experience.A fully licensed bar will be open during the event, with beverages available for purchase.Please note: Due to the nature of the menu preparation, we are unable to cater for food allergies or special dietary requirements. We recommend considering this before purchasing your ticket.

Question 14

Still Have Questions?

Accepted Answer

If you need assistance before the event, please contact us via the Contact page on our website or email our customer support team. We're happy to help.

Frequently asked questions

How do I purchase tickets?

Will I receive a physical ticket?

Can I select my seat when booking?

Can I buy tickets at the door?

What time should I arrive?

Are tickets refundable?

Can I transfer my ticket to someone else?

What happens if I arrive late?

Is there an age restriction?

Is the venue wheelchair accessible?

Is parking available?

Can I take photographs or videos during the concert?

Will food and drinks be available?

Still Have Questions?

Contact us

Event Management Team

Michael Padua
07742445559
TeamCarlaDiva@gmail.com

Frequently asked questions

How do I purchase tickets?

Will I receive a physical ticket?

Can I select my seat when booking?

Can I buy tickets at the door?

What time should I arrive?

Are tickets refundable?

Can I transfer my ticket to someone else?

What happens if I arrive late?

Is there an age restriction?

Is the venue wheelchair accessible?

Is parking available?

Can I take photographs or videos during the concert?

Will food and drinks be available?

Still Have Questions?

Contact us

Event Management Team Michael Padua 07742445559 TeamCarlaDiva@gmail.com

Event Management Team

Michael Padua
07742445559
TeamCarlaDiva@gmail.com